Knowlege Worker vs Web Worker

I am not sure that Anne Zelenka gets Drucker. In her posting, she takes a Drucker quote out of context and uses it to disparage his work - I am pretty sure that touting individual productivity doesn’t disqualify Drucker, me, or anyone else from participating in collaborative work. It may even aid it - but the two should not be linked.

Here’s the comment I left on Anne’s post - as yet unapproved (I only just posted it so please don’t read any more into it than that):

Hi Anne,

I think you’re confusing Drucker’s TQM-aware executive with knowledge worker 1.0 (individual productivity), and that with the concept of knowledge worker 2.0 (collaborative awareness) - see the wikipedia article on Knowledge Worker 2.0 for a comparison (Matt Hodgson helped to write it).

People can read a lot into Drucker - they are like the visually disabled of old and the elephant - they see “social responsibility in business� (the tail) and say “Drucker is long like a snake�, or “total quality management� (the side) and say “Drucker is like a leathery wall�, or “knowledge worker as the key� (the trunk) and say “Drucker is like a thick hose�. He is the whole elephant :)

Cheers, Andrew

As this is the first time I’ve commented on her blog I didn’t put a heap of hyperlinks into the comment (because it might show up as spam) - for the record, they are:

Let me reiterate - Drucker is not a religious figure to me, he made mistakes, he got some things wrong, sure - but without him riffing on knowledge workers, TQM, social responsibility in business, and a range of other issues, the world would be a poorer place today.


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